Healthcare in Your Language

Jordan Valley Health offers free translation services in over 250 languages, including American Sign Language (ASL).
 

Welcome
Interpreter on Screen at Clinic

No Cost Interpretation Services

You can use our free interpretation services to

  1. Get medical, dental, and behavioral health services
  2. Talk to providers and care teams about your healthcare
  3. Make appointments
  4. Understand your bills and insurance

At Jordan Valley Health, we use trained medical interpreters to

  • Help our team understand your health concerns correctly
  • Help you understand your diagnosis and treatment plan

Find a Location with Medical Translation Near You

12 results found

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  1. Springfield: Benton 618 N Benton Avenue, Springfield, MO 65806 Mon–Fri 7am–7pm · (417) 851-1563
  2. St. Louis North St. Louis, St. Louis, MO 63137 (417) 851-1581
  3. The Day Center 1930 W Grand Street, Springfield, MO 65802 Mon–Fri 8am–5pm · (417) 851-1550
  4. Hollister 33 Gage Drive, Hollister, MO 65672 Mon–Fri 7am–5pm · (417) 334-8300
  5. Springfield: Kingsley 2238 W Kingsley Street, Springfield, MO 65807 Mon–Fri 7am–5pm · (417) 851-1566
  6. Marshfield 1166 Banning Street, Marshfield, MO 65706 Mon–Fri 7:30am–5pm · (417) 859-2400
  7. Springfield: Grand 1720 W Grand St, Springfield, MO 65802 Mon–Fri 7am–5:30pm · (417) 851-1555
  8. Buffalo 119 N Ash Street, Buffalo, MO 65622 Mon–Thu 8am–5pm, Fri 8am–12pm · (417) 851-1575
  9. Lebanon: Evergreen 2020 Evergreen Parkway, Suite #2 Suite #2, Lebanon, MO 65536 Mon–Fri 6:30am–6pm · (417) 334-8337
  10. Republic 649 E Elm Street, Republic, MO 65738 Mon–Fri 7am–5pm · (417) 851-1565
  11. Lebanon: Highway 5 860 Lynn Street, Lebanon, MO 65536 Mon–Fri 7:30am–5:30pm · (417) 334-8337
  12. Springfield: Tampa 440 E Tampa Street, Springfield, MO 65806 Mon–Fri 7am–7pm, Sat–Sun 8am–4pm · (417) 831-0150
Patient Interacting with Interpreter on Screen

How to Use Translation Services at a Clinic

At your first visit, a Jordan Valley Health team member will give you a language card with your name and preferred language. 
Keep this card and use it to ask for an interpreter any time you visit one of our clinics.

If you don’t have a language card yet, you can use a language list found at the reception desk to ask for an interpreter.

Here’s how:

  1. Pick up a language list and point to your preferred language or show your language card to our staff.
  2. Our staff will contact an interpreter by tablet.
  3. The tablet with your interpreter on it will stay with you until you finish your appointment.
Man Using Translation Services on Phone

How to Use Translation Services on the Phone

  1. Call Jordan Valley Health at (417) 831-0150
  2. Listen to the language options and dial the number that matches the language you need. If you don’t hear your language listed, dial 0 and an operator will help you.
  3. You will be connected to an interpreter, who will help you connect to our staff.
  4. The interpreter will stay with you until the end of the call.
Screenshot of Website Interpretation Button

Translate Our Website

  1. Look for the language button in the top-right corner of our website.
  2. Click the button and choose your language from the dropdown list.

Need additional assistance finding care in your language?

If you have trouble accessing free interpretation services at Jordan Valley Health, please call our Compliance Department at (417) 851-1556. Your report is anonymous and helps Jordan Valley Health improve access to interpretation for all patients.

  1. Notice of Non-Discrimination and Language Assistance