Services

Virtual Visits

Visit your provider from the comfort of home. Use your smartphone, tablet or computer to meet with a doctor online. Virtual visits are available for primary care needs like colds, coughs and the flu. You can also connect with a Behavioral Health Consultant or your child’s doctor.

Types of Virtual Visits

OTTO Health

OTTO Health is a platform for virtual visits. Once you set up an appointment with us, you will receive instructions and a visit link. OTTO Health can only be used on Google Chrome, Safari and Firefox browsers.

TytoCare

Complete a virtual visit with a hand-held exam kit and guidance from your doctor. TytoCare kits include a camera, thermometer, otoscope, stethoscope and tongue depressor. Patients can share their heart rate, temperature and other exam information in real time with a doctor from home. Talk with your doctor about receiving a TytoCare kit for your home.

Zoom

Jordan Valley connects with patients over Zoom. Download Zoom on your device or use it in a web browser for your virtual visit. We will send you a Zoom link after you schedule an appointment. When you join for your appointment, make sure your microphone and camera are on.

How to Make A Virtual Appointment
Virtual Visit FAQs

When scheduling, our team will help you select the virtual option that best fits your needs. Call us at (417) 831-0150 to schedule your appointment.

To use a TytoCare kit, you will need to pick one up from a Jordan Valley clinic.

Yes. Your computer or tablet must have a working camera. For video calls on smartphones, the mobile device must have a functional front-facing camera.

Yes. You will need an internet connection. If possible, use a secure and private internet connection. You can also use data service on your mobile device to have a virtual visit by video.

Check your device to make sure the browser and operating system are updated to the newest version available. If needed, restart the browser and try again.

Use a private, quiet room for your virtual appointment. You want to be free of distractions as you meet with your provider.

When you talk to your provider, be as descriptive as possible. Be specific when you refer to areas of your body, what kind of pain you feel and what symptoms you have.