Let's Connect

We’re here to help you make an appointment or find more information. Contact the department you wish to speak with or call our main line for patient assistance.

Jordan Valley Health maintains a 24-hour answering service. We receive phone calls even when our clinics aren’t open. Our team will return messages quickly to get you the answers you need.

  1. Call (417) 831-0150
  2. Email Us
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Department Directory

Medical Bills

Billing Department

Many billing questions can be answered by checking your patient portal, MyChart. 
If you’ve already registered with our patient portal, please log in.

Sign up and Login to MyChart >
How to Pay Your Bill Online >

If you need to talk to someone about billing, please contact our department by phone or email.  We will answer your questions and resolve any issues.

Call (417) 831-0150

Email Billing

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Administration

Question or concern? 
Use this email to get in touch with our administration.

Email Administration

Find a Location

12 results found

See All Locations
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  1. Springfield: Benton 618 N Benton Avenue, Springfield, MO 65806 Mon–Fri 7am–7pm · (417) 851-1563
  2. St. Louis North St. Louis, St. Louis, MO 63137 (417) 851-1581
  3. The Day Center 1930 W Grand Street, Springfield, MO 65802 Mon–Fri 8am–5pm · (417) 851-1550
  4. Hollister 33 Gage Drive, Hollister, MO 65672 Mon–Fri 7am–5pm · (417) 334-8300
  5. Springfield: Kingsley 2238 W Kingsley Street, Springfield, MO 65807 Mon–Fri 7am–5pm · (417) 851-1566
  6. Marshfield 1166 Banning Street, Marshfield, MO 65706 Mon–Fri 7:30am–5pm · (417) 859-2400
  7. Springfield: Grand 1720 W Grand St, Springfield, MO 65802 Mon–Fri 7am–5:30pm · (417) 851-1555
  8. Buffalo 119 N Ash Street, Buffalo, MO 65622 Mon–Thu 8am–5pm, Fri 8am–12pm · (417) 851-1575
  9. Lebanon: Evergreen 2020 Evergreen Parkway, Suite #2 Suite #2, Lebanon, MO 65536 Mon–Fri 6:30am–6pm · (417) 334-8337
  10. Republic 649 E Elm Street, Republic, MO 65738 Mon–Fri 7am–5pm · (417) 851-1565
  11. Lebanon: Highway 5 860 Lynn Street, Lebanon, MO 65536 Mon–Fri 7:30am–5:30pm · (417) 334-8337
  12. Springfield: Tampa 440 E Tampa Street, Springfield, MO 65806 Mon–Fri 7am–7pm, Sat–Sun 8am–4pm · (417) 831-0150
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Requesting Your Health Records

Requests for records released directly to a patient are fulfilled within 30 days. If Jordan Valley is unable to meet this time period, we will inform you in writing of the reasons for delay and provide a date by which we will complete the request.

Medical Record Fees
Jordan Valley Health charges a $6.50 fee for all completed records requests.

The following records are provided free of charge

  • Continuity of Care (when provided directly to another provider)
  • OB Travel Papers
  • Immunizations
  • Medications Lists
  • Chart Summaries
  1. Request Your Medical Records
  2. Request Your Dental Records

Give Us Feedback

We like to hear from patients and guests so we can improve the ways we care for you.  Tell us about your experience with Jordan Valley Health by filling out our patient survey.

  1. Share Your Thoughts