GET IN TOUCH

Contact Us

We’re here to help you make an appointment or find more information. Contact the department you wish to speak with or call our main line for patient assistance.

Jordan Valley maintains a 24-hour answering service. We receive phone calls even when our clinics aren’t open. Our team will return messages quickly to get you the answers you need.

PATIENT ASSISTANCE

Our Departments

Billing Department

If you need to talk to someone about billing, please contact our department by phone or email. We will answer your questions and resolve any issues.

Human Resources Department

Have a question about benefits or a workplace conflict? Contact our human resources department in-person or via email.

Medical Records Department

Providers and patients can contact our medical records department for release of patient records. Provider requests may be faxed to us directly. Patient requests can be made within NextMD.

Patient Portal

Many billing questions can be answered by checking your patient portal, NextMD. If you’ve already registered with our patient portal, please log in.

Provider Requests

Requesting medical records for a Jordan Valley patient? Fax the signed Release of Information form to our medical records department. Requests for release of records are completed in the order received.

Jordan Valley Administration

Question or concern? Use this email to get in touch with our administration.

Requesting Your Medical Records

Patient Requests

Requests for records released directly to a patient are fulfilled within 30 days. If Jordan Valley is unable to meet this time period, we will inform you in writing of the reasons for delay and provide a date by which we will complete the request.

Medical Record Fees

Jordan Valley charges a fee of $6.50 for all completed records requests.

The following records are provided free of charge:

Give Us Feedback

We like to hear from patients and guests so we can improve the ways we care for you. Tell us about your experience with Jordan Valley Community Health Center by filling out our feedback form.

Clinic Locations

Visit a Jordan Valley clinic near you. Explore our locations across Southwest Missouri.