Privacy-Related Event

As part of Jordan Valley Community Health Center’s continued commitment to privacy of health information and Health Insurance Portability and Accountability Act compliance, the organization has recently informed patients of a privacy event. Limited information was viewed and taken only for certain patients. The patients whose information was viewed and taken were sent a letter from Jordan Valley. 

On Friday, September 15, 2023, JVCHC informed the Secretary of Health and Human Services of this event involving patient information. To learn more, you can view the letter sent to patients by clicking here and read the news release sent to the media by clicking here.

For 20 years, Jordan Valley Community Health Center has worked diligently to improve the health of thousands of patients in the region through increased access to quality care. Serving our patients with excellence is a core value of the organization. and we deeply regret this event occurred. If patients have additional questions or concerns about the event and the response/resolution, our team is here to help.

Jordan Valley Compliance Team Contact Information
Call 1-855-474-7700: Monday – Friday 8:00am – 5:00pm
Email: [email protected]

Recommendations for Affected Patients

We recommend that patients take immediate steps to protect yourself from potential harm:

  • Order a free annual credit report by visiting, By calling toll-free at (877) 322-8228, or by completing the Annual Credit Report Request Form on the U.S. Federal Trade Commission’s (“FTC”) website at and mail it to the Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281
  • Register a fraud alert with the three credit reporting bureaus and order credit reports. You may contact the three crediting reporting bureaus via the following contact information:
    • Experian:
      (888) 397-3742 (to report fraud or to order a report)

    • TransUnion:
      (800) 680-7289 (to report fraud)
      (800) 916-8800 (to order a report)

    • Equifax:
      (800) 525-6285 (to report fraud)
      (800) 685-1111 (to order a report)