Contact Us
Whether it’s making an appointment or finding out more information, we’re here to help!
By Phone: (417) 831-0150
Jordan Valley maintains a 24-hour answering service to receive your phone calls even when our clinics aren’t open. Our team will quickly return messages to assure you receive the answers you need.
By Email: Patient Assistance
Billing
Many billing questions can be answered by checking your patient portal, NextMD.
If you’ve already registered with our patient portal service please log in here: NextMD. If you’ve not signed up, register now by clicking here.
You can also call our billing team at (417) 831-0150 or email with questions.
Medical Records
Requesting medical records for a Jordan Valley patient? Fax the signed Release of Information form to our medical records department at (417) 831-0155. Requests for release of records are completed in the order received.
Patients can send a request directly through their patient portal, NextMD. If you’ve not yet signed up for NextMD, click here.
Requests for records released directly to a patient will be fulfilled within 30 days whenever possible. If Jordan Valley is unable to meet this time period, the patient will be informed in writing of the reasons for delay and provided a date by which Jordan Valley will complete the request.
Please note, JVCHC charges a fee of $6.50 for all completed records requests. The following records are provided free of charge:
· Continuity of Care (when provided to directly to
another provider)
· OB Travel Papers
· Immunizations, Medications List, and/or Chart
Summary
