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Notice of Non-Discrimination and Language Assistance

LAST UPDATED: SEPTEMBER 2025
Please view our Notice of Non-Discrimination and Language Assistance below.

Non-Discrimination Notice and Language Assistance

Jordan Valley Health (JVH) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. JVH does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

JVH:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact any Jordan Valley Health staff and they will be happy to assist.

If you believe that JVH has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Section 1557 Coordinator: Stephanie March-Hopkins at Compliance@JordanValley.org or (888) 892-6675 or PO Box 5681 Springfield, MO 65801.

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Stephanie March-Hopkins, Director of Compliance is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1 (800) 368-1019, 1 (800) 537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.