Compliance

Our Culture of Compliance

We’re committed to providing care with honesty, integrity, and accountability. All employees sign a Code of Conduct and complete ongoing training to help ensure that we comply with applicable laws and regulations.

Our Corporate Compliance Officer, President and CEO, and Board of Directors oversee our Compliance Program. We welcome your feedback and suggestions as we work to build trust and strengthen our commitment to doing what’s right.

Quality, Accreditation, and Trust

Jordan Valley Health (JVH)'s privacy practices, non-discrimination notice, and regulatory disclosures outline how we, as an organization, commit to integrity and excellence in care.   

Federal Tort Claims Act (FTCA)

Jordan Valley Health is a Federal Tort Claims Act (FTCA)-deemed facility. Malpractice coverage is provided under the FTCA pursuant to 42 U.S.C. § 233 g-n).

Learn More >

Notice for Vendors & Agents

Learn more about our Corporate Compliance Program, Code of Conduct, and vendor eligibility. View our full notice to agents, vendors and contractors.

View Notice >

Policies

Patients who wish to review a Jordan Valley Health policy related to patient care may request a copy by contacting the Compliance Department.

Contact Compliance >

Compliance Hotline

Call the Compliance Hotline at:
(886) 926-6759

Anonymous reporting is available.

Make a Report >

Request Your Medical Records

There are multiple ways to request your records including:
1. Submit a Digital Request

Select either "Request Medical Records" or "Request Dental Records" below.
- Note: If you are seeking records for any service other than dental, select "Request Medical Records".
When prompted, follow the directions to complete the form.
- Note: Clinic specific information may be found here in the Location Directory.

2. Visit a Jordan Valley Clinic

Visit the closest Jordan Valley Health location to you and request a "Release of Information Form."
- You can also print the form below.
Deliver the completed form to the clinic location nearest you.
From here, select the delivery option of your choice, and you will receive your records in 15 business days.

Release of Information Form

Committed to You

Jordan Valley Health (JVH)'s privacy practices, non-discrimination notice, and regulatory disclosures outline our commitment to practicing integrity and excellence in care.
Organization Policies Patients who wish to review a Jordan Valley Health policy related to patient care may request a copy by contacting the Compliance Department.